Services

From a full tech stack evaluation to the implementation of a platform specifically customized to fit your unique business needs, Mamoon offers all of the services necessary to accelerate your business growth.

Full Techstack EvaluationFull Techstack Evaluation

Full Tech Stack Evaluation

Before diving into implementation, our team sets the stage for success by gaining a complete understanding of the way you currently use technology to meet your business needs.

Are you juggling multiple software systems to manage your business? Have you ever wondered how to centralize them on one platform to improve functionality and user experience while reducing costs?

Mamoon’s team conducts a thorough analysis of your current systems to determine how we can optimize them on the Salesforce™ platform, saving you money and eliminating headaches along the way.

ImplementationImplementation

Implementation

Our team specializes in customizing and configuring the following Salesforce products: Sales Cloud, Service Cloud, Field Service Management, Salesforce CPQ, Experience Cloud, Service Cloud Voice, Digital Engagement, Data Integration, Financials, and IMS/ERP Operations.

Once we determine the best solutions for your business, we lead you throughout the entire customer journey from purchase to truly making the platform yours. We ensure that your team knows precisely how to use the platform to exceed your business goals.

Check Out Our Process
Custom DevelopmentFull Techstack Evaluation

Custom Development

Do you have a need for a custom mobile app? When standard solutions won’t cut it, Mamoon’s Android and iOS app development team will step in to create the app of your dreams — whether you need a support tool for internal teams or a custom software solution for your customers. 

Maybe you want to build personalized Salesforce objects, an AppExchange app, or create specially made Lightning Flows to eliminate inefficiencies? Our team of experienced developers will leverage their knowledge to bring your wildest ideas to life (we LOVE this part).

Or perhaps you’re in need of backend development or a custom e-commerce site? Mamoon’s skilled architects and engineers will draw upon their experience and the latest technologies to future proof your company with efficient code that will stabilize your backend environment and drive customer success. We believe innovative thinking fuels business success, so we welcome any challenge you bring to the table.

ImplementationSupport

MoonBase Support

When you choose Mamoon, you acquire more than the insight of experienced consultants. You gain partners who are dedicated to helping your business achieve a competitive advantage that will propel you beyond your most ambitious goals. 

Our partnership doesn’t have to end at the project launch. We offer a variety of support plans on our dedicated support platform, MoonBase, to help you make the most of your Salesforce org. Whether you’re a current customer seeking post-implementation support or a new customer in search of standard Salesforce org support, our US-based team is ready to help. 

Please see below for the different support tiers and let us customize a support plan designed specifically for your needs. Reach out today

Moonbase Support
Please see below for the different support tiers and let us customize a support plan designed specifically for your needs.
Features
Silver
Gold
Platinum
Features
Custom Fields
Custom Objects
Formulas
Validation Rules
Reports
Dashboard
Page Layout
Lightning Pages
Email Templates
Record Types
User Creations & Managements
Profiles & Roles
Approval Process
Compact Layout & Fields Sets
Chatter
Process Builder
Flows
24/7 Support
Long a Case
Receive Support within 30min.
Exclusive Access to Community
Features
Custom Fields
Custom Objects
Formulas
Validation Rules
Reports
Dashboard
Page Layouts
Lightning Pages
Email Templates
Record Types
User Creation & Management
Profiles & Roles
Approval Processes
Compact Layouts & Field Sets
Chatter
Process Builder
Flows
24/7 Support
Log a Case
Receive support ASAP
Exclusive Access to MoonBase Community
Features
Custom Fields
Custom Objects
Formulas
Validation Rules
Reports
Dashboard
Page Layout
Lightning Pages
Email Templates
Record Types
User Creations & Managements
Profiles & Roles
Approval Process
Compact Layout & Fields Sets
Chatter
Process Builder
Flows
24/7 Support
Log a Case
Receive support ASAP
Exclusive Access to Community
API Connection
Support & Maintenance
1 Year
3 Years
5 Years
API Connection
Support & Maintenance
Maintain API Connections
Adjust Mapping
Adding & Modifying API Call Triggers
API Connection
Support & Maintenance
Maintain API Connections
Adjust Mapping
Adding & Modifying API Call Triggers
API Connection
Support & Maintenance
Maintain API Connections
Adjust Mapping
Adding & Modifying API Call Triggers